4. Our Buyer Packages

Choosing the right property in a foreign country is one of the most important investments of your life — and we take it seriously.

Our packages are simple, powerful, and aligned with your success. You’ll never be left guessing, pushed toward listings, or sold something you don’t need.

Instead, we work with you — and for you — from the moment we meet, until the keys are in your hands.

💡 These are not fees. These are refundable retainers. When you buy a property with us, your full payment is returned the day after the notary signature.


🥈 4.1 – Silver Package – $1,500 USD

Designed for decisive buyers who want a clear, efficient path to ownership — without missing critical steps.

Includes:

  • ✅ 15 curated property proposals

  • ✅ Personalized market search across all agencies and off-market channels

  • ✅ Accompaniment for 4 property visits

  • ✅ Full negotiation, offer preparation, and legal coordination

  • 🔄 Valid for 4 weeks starting from Day 0 (the day of proposal presentation)

🕒 Important Timeline Info:

  • The initial discovery call and needs analysis interview are included in the package, but the timeline starts only at Day 0, when you receive your property shortlist.

  • From Day 0, our team is fully committed to:

    • Booking visits

    • Preparing offers

    • Guiding legal investigation

    • Coordinating due diligence

  • 🧾 Due diligence fees (e.g. technical inspection, legal review, notary quotes) are at the buyer’s expense and are only incurred if/when an offer is submitted.


🥇 4.2 – Gold Package – $3,500 USD

Built for thoughtful buyers who want maximum clarity, more flexibility, and premium hands-on support.

Includes:

  • ✅ 25 curated property proposals

  • ✅ Deeper off-market research and access to exclusive listings

  • ✅ Accompaniment for 8 visits (🚗 transportation included)

  • ✅ All offer negotiation, legal coordination, and financial support

  • 🔄 Valid for 10 weeks from Day 0

This package is ideal for:

  • International buyers visiting Playa del Carmen

  • Families or couples exploring multiple areas

  • Investors looking to compare ROI, value, and resale potential


📦 4.3 – What’s Included in Both Packages

No matter which package you choose, you’ll benefit from:

  • 📋 A full 45-minute Discovery Interview

  • 🗺️ Area & sector analysis

  • 💰 Budget review & financing support with Prisma 67

  • 🔍 Full-market & off-market property research

  • 🏠 Visit scheduling and feedback

  • 🤝 Offer preparation & price negotiation

  • 🛡️ Legal coordination up to the Notary

  • 💵 Refund of your full package retainer once your property is officially closed


🔄 4.4 – Timeline Extensions & Add-ons

If you need more time, visits, or specific services, we offer flexible upgrades:

  • 📆 Search extension (2 weeks): $500 USD

  • 🏠 Extra visit (with coordination): $150 USD

  • 🧭 Multi-region or specialty property search: Custom quote


With Mystard, you’re not just buying property — you’re buying peace of mind, intelligent strategy, and a committed team that defends your interests at every step.

🔗 Continue to Section 5 – Refund Policy →

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