12.4 Privacy Policy

We respect your privacy and are committed to protecting your personal information.

1. Information We Collect

When you engage our Buyer’s Agent services, we may collect:

• Contact details (name, phone, email, address)

• Identification documents (as required by law)

• Property preferences and financial criteria

• Communication records related to your purchase

2. How We Use Your Information

Your information is used exclusively for:

• Delivering the Buyer’s Agent service you have purchased

• Coordinating property searches, visits, and negotiations

• Communicating with relevant third parties (notaries, lawyers, title companies, escrow agents) as necessary for your transaction

• Complying with legal and regulatory requirements

3. Data Security

• We store all personal data securely using encrypted systems.

• Access is limited to authorized team members directly involved in your transaction.

• We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Your Rights

You may:

• Request a copy of your personal data

• Ask us to correct or update inaccurate information

• Request deletion of your data once the transaction and legal retention periods are complete

5. Contact

For privacy-related questions, contact us at: [e-mail]