12.3 Privacy & Data Handling
We take your privacy seriously. Every buyer who works with Mystard is protected by strict data handling policies, compliant with Mexican law and international standards.
🔐 What We Collect
We may collect and store the following information:
Name, phone number, and email address
Property preferences and financial requirements
Documentation shared for financing or legal processes (passport, proof of income, bank statements)
Notes from strategy sessions and search profiles
📦 How We Use It
Your data is used exclusively for:
Personalizing your property search
Coordinating appointments, offers, and legal reviews
Facilitating financing processes (via Prisma 67)
Communicating securely throughout your transaction
🔏 How We Store & Protect It
All data is stored on encrypted, secure cloud platforms
Only assigned team members have access to your file
Access is revoked immediately for any staff or agent no longer working on your file
You can request deletion of your file at any time after the transaction is complete
🚫 We Never:
Sell or share your data with third parties
Send marketing without your consent
Collect sensitive information not related to your transaction
📜 Legal Compliance
We follow:
Ley Federal de Protección de Datos Personales en Posesión de los Particulares (Mexico)
GDPR (Europe) for international clients
✉️ For any questions or data deletion requests, contact: 📧 privacy@mystard.com 📱 WhatsApp: +52 XXX XXX XXXX
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