12.3 Privacy & Data Handling

We take your privacy seriously. Every buyer who works with Mystard is protected by strict data handling policies, compliant with Mexican law and international standards.

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🔐 What We Collect

We may collect and store the following information:

• Name, phone number, and email address

• Property preferences and financial requirements

• Documentation shared for financing or legal processes (passport, proof of income, bank statements)

• Notes from strategy sessions and search profiles

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📦 How We Use It

Your data is used exclusively for:

• Personalizing your property search

• Coordinating appointments, offers, and legal reviews

• Facilitating financing processes (via Prisma 67)

• Communicating securely throughout your transaction

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🔏 How We Store & Protect It

• All data is stored on encrypted, secure cloud platforms

• Only assigned team members have access to your file

• Access is revoked immediately for any staff or agent no longer working on your file

• You can request deletion of your file at any time after the transaction is complete

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🚫 We Never:

• Sell or share your data with third parties

• Send marketing without your consent

• Collect sensitive information not related to your transaction

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📜 Legal Compliance

We follow:

• Ley Federal de Protección de Datos Personales en Posesión de los Particulares (Mexico)

• GDPR (Europe) for international clients

✉️ For any questions or data deletion requests, contact: 📧 [e-mail] 📱 WhatsApp: +52 XXX XXX XXXX